- Knowledge Base
- Assets & Surveys
- Enhanced Surveys
-
Desktop
-
Mobile App
-
Support Hub
-
API Reference
-
Users & Teams
-
Assets & Surveys
-
Scheduling Appointments
-
Release Notes
-
Stock Management
-
Documents & Notifications
-
Work Types & Work Log Types
-
Jobs
-
Contacts & Sites
-
Activities
-
Financial Management
-
Additional Modules
-
Other Resources
-
Clients
-
Optimiser
-
Search Views & Reports
-
User Type rights
-
Analytics
-
Workflows
-
Mobile
-
Knowledge Base
-
Track my Operative: 'On my way' Notifications
Enhanced Surveys - Use Cases
Summary
Enhanced Surveys allows you to create complex surveys in Oneserve, including generating PDFs of survey submissions. Contact Oneserve to ensure that you have this feature activated.
When would you want Enhanced Surveys?
These are the requirements that Enhanced Surveys provide a solution for:
- I need to capture photos in a survey
- I need to capture signatures in a survey
- I need to Create conditional questions
- I need to create a PDF certificate from a survey
- I already use a third-party survey tool and want my operative to complete all of their tasks on one app
- I complete complex site inspections/assessments
When would you not want Enhanced Surveys?
These are scenarios that Enhanced Surveys do not currently manage:
Tool needed to add/update/service assets (e.g gas servicing)
This can be done with Basic Surveys + Integration
Tool needed to complete iterative surveys (one person starts a survey and then someone else progresses it)
This can be done with Basic Surveys + Integration
Survey results need to update Views/Dashboards/Analytics
This can be done with Basic Surveys
They want to generate documents containing both Oneserve and survey information together
This is something that has been raised a couple of times and falls outside the scope of what this survey builder is.