How Do I… use Two Factor Authentication?

This article goes through how to enable Two Factor Authentication for users and the process a user with Two Factor Authentication enabled will go through.

Oneserve MFA currently supports Two Factor Authentication using SMS.

How Do I Enable Two Factor Authentication for a User?

To enable Two Factor Authentication users will need the following Type Rights:

• Users_Read
• Users_Update
• Users_Admin

Steps to enable Two Factor Authentication for a user:

1. Navigate to the User List page
2. Using the pencil icon, open the Update User drawer
3. In the Additional Settings section, tick the Enable Two Factor Authentication checkbox
4. Use the Update button to save the changes.

How Do I Log In with Two Factor Authentication?

The login process outlined below will be the same on both Desktop and Mobile devices.

1. Navigate to the Login page
2. Enter your username and password, and click the Login button
3. You will be prompted to provide a phone number that you can receive SMS with
4. Once your phone number is saved we’ll take you back to the Login page
5. Enter your username and password, and click Login
6. Within a few seconds you’ll receive a six digit code via SMS
7. Enter your login code on the Two Factor Authentication page, and click Login